*Description*
Telephone Interviewer will:
- Conduct outbound calls, contacting study participants to conduct detail telephone interviews, completing annual and follow-up surveys. Once the survey is complete, TI will maintain call details and call disposition, adhering to confidentiality requirements. .
Responsibilities
- Conduct telephone interviews as instructed following all survey protocols.
- Maintain documentation of all telephone study contacts and results of each call.
- Review interviewing materials and CATI screens prior to making the call.
- Organize and turn in completed work in the designated area at the end of each shift.
- Maintain confidentiality of the data collection at all times.
- Maintain good attendance.
- Read verbatim and record data accurately.
- Follow TRC rules and regulations.
- Communicate with Shift Coordinator and implement study changes.
- Record time sheets accurately and in a timely manner.
- Perform additional duties as instructed.
- Medical terminology knowledge and previous experience with medical and/or health research is a plus
*Job Type & Location*
This is a Contract position based out of Durham, NC.
*Pay and Benefits*
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Dec 5, 2025.
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