Job Description

Summary:

The Talent Systems Administrator will be responsible for managing, maintaining, and optimizing Learning Management System (LMS) and other enterprise talent systems (performance management & talent review)

This role ensures that all talent-technology systems are effectively configured, integrated, and aligned to support organizational learning, employee development, compliance, and talent management processes. The administrator serves as the primary point of contact for system functionality, data integrity, reporting, and user experience across all talent technology platforms.

Responsibilities:

Learning Management System Administration

• Administer and maintain the LMS, including user accounts, permissions, catalogs, courses, curricula, and reporting structures.
• Manage course assignments, compliance training, and certification tracking.
• Upload, test, and deploy eLearning content (SCORM/xAPI), videos, and instructor-led sessions.
• Partner with HRIS & IS and content vendors for system integrations, upgrades, and troubleshooting.
• Generate and distribute LMS reports and dashboards (completion rates, compliance, engagement).
• Provide end-user support and training for learners, managers, and administrators.
• Ensure data accuracy and audit readiness across all learning records.
• Support the launch of new learning initiatives and platform enhancements.

Talent Systems Administration

• Serve as system administrator for all other Talent Management platforms (e.g., performance management & talent review)
• Partner with HR, Talent, and IS to configure, maintain, and optimize these platforms.
• Oversee data feeds and integrations between HRIS, LMS, and other talent systems.
• Maintain accurate permissions, workflows, forms, templates, and automation.
• Support annual and cyclical talent processes (performance reviews, goal setting, calibration, succession planning).
• Troubleshoot and resolve system issues, ensuring consistent user experience.
• Prepare and distribute reports and analytics to support decision-making.
• Collaborate with vendors on new feature adoption, system enhancements, and best practices.

Collaboration & Continuous Improvement

• Liaise between L&D, HR, IS, and business operations for all learning and talent-tech needs.
• Document processes, maintain SOPs, and ensure compliance with data privacy/security standards.
• Monitor user feedback and system performance to identify improvement opportunities.
• Recommend enhancements or automation to increase efficiency and adoption.
• Stay current on learning & talent-technology trends and propose innovations to support growth.

Education & Experience

• Bachelor’s degree in Human Resources, Business, Education, Information Systems, or related field (or equivalent experience).
• 3+ years of experience administering an LMS and/or other talent systems in a corporate environment.
• Experience in a multi-site, service-oriented organization preferred (hospitality, food service, retail).
• Familiarity with HRIS integrations (e.g., SAP SuccessFactors and eLearning standards (SCORM, xAPI).

Job Tags

Similar Jobs