Job Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Ensure all guests feel they are having an exceptional experience at the property
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Process additional administrative, bookkeeping. and accounting procedures as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications:

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• High school diploma or equivalent required; some college preferred
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Excellent customer service and communication skills are required
• Flexible overnight hours are required

About Company: At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Tags

Night shift,

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