Job Description

Job Description

Job Description

Now Hiring: Customer Service Representative
Location: Davenport, IA
Shift: 8:00am–6:00pm (Hours may vary)
Starting Pay: $15/hr.

Elevate your career – Join a team where dedication fuels progress.

Resource Employment Solutions is seeking a motivated Customer Service Representative to support a fast-paced environment where communication and professionalism are key. If you thrive on helping others and enjoy solving problems, this is your opportunity to grow with a company that values your contribution. Let Resource Employment Solutions connect you to a role where your skills make a real impact.

Responsibilities and Duties – Your Day-to-Day

• Handle inbound and outbound calls to assist customers with service-related inquiries

• Schedule appointments and follow up to ensure customer satisfaction

• Maintain accurate logs and records of customer interactions

• Use active listening and probing questions to identify customer needs

• Meet daily performance goals and contribute to team success

What You Bring – Skills that Make a Difference

• High school diploma or equivalent
• Call center experience
• Strong communication skills, both verbal and written
• Proficiency in computer systems and internet navigation
• Detail-oriented with excellent organizational habits
• Ability to learn and adapt to new software and processes
• Professional demeanor and customer-first mindset

Why Join Us?

• Be part of a team that values your growth and input

• Work in a role where your efforts directly impact customer satisfaction

• Gain experience in a dynamic and supportive environment

• Build a career with a company that invests in your success

Ready to build your future?
Apply now and let’s create success together.

Resource Employment Solutions participates in the E-Verify program to confirm the employment eligibility of all new hires. As part of our commitment to maintaining a lawful workforce, all employees are required to provide verification of their identity and employment authorization. For more information on E-Verify, please visit

Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the following EEO is The Law poster.

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IND1 Company Description

For more than 20 years RES has delivered advanced recruiting and staffing solutions in Administration & Clerical, Manufacturing, Light and Heavy Industrial, Accounting, Finance, Engineering, IT, and Aviation & Defense. Our effective strategies include temp-to-hire, direct hire, contract staffing, and project-based workforce solutions to connect you with the top talent in your industry.

Our dedicated recruiting teams have vast and in-depth knowledge of their specific industry and the skills and experience required to address staffing deficiencies that are unique to your vertical and location. We have cultivated a significant national and global talent database of motivated, resilient, and committed professionals from labor to leadership to help you bolster your existing workforce and position your company for growth and success. We connect you with candidates who can integrate quickly and seamlessly into your organization and help you take it to the next level. We are Resource Employment Solutions.

Job Tags

Contract work, Temporary work, Immediate start, Shift work,

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