Customer Service - Email Support Job at Mastech Digital, Tewksbury, MA

aWkrcEJnUGR5OE9nVDB6NS9xY3h1M0RxK3c9PQ==
  • Mastech Digital
  • Tewksbury, MA

Job Description

Job Description

What You’ll Do:

Handle and triage customer emails quickly and professionally.

Escalate urgent issues to the right teams.

Work with internal teams on projects to improve customer experience.

Follow guidelines to ensure consistent and accurate communication.

What We’re Looking For:

2–4 years of customer-facing experience (restaurants or similar are great).

Strong email communication skills.

Ability to manage multiple tasks and escalate when needed.

Comfortable using Microsoft Office and learning new systems.

Positive, professional attitude and team player.

Bonus Skills:

Experience in quality, regulatory, or medical device environments.

Familiarity with Salesforce, SharePoint, or reporting tools.

Multi-lingual abilities.

Job Tags

Work at office,

Similar Jobs

Bridgestone

Entry-Level Automotive Maintenance Technician Training Job at Bridgestone

 ...A leading tire and automotive service provider in Mabank, Texas is seeking an entry-level Maintenance Technician. This position offers a supportive environment with full and part-time benefits available from day one, including tool program discounts. Responsibilities include... 

Compose.ly

Copywriter Job at Compose.ly

 ...multiple brands and adapt quickly to different brand voices. This role supports ongoing SEO retainer work and other marketing initiativeswriting and editing short-form website copy, landing pages, social content, and email campaigns. The ideal candidate thrives in a fast-... 

Bonita House

Family Coach Job at Bonita House

 ...Job Description Job Description Salary: $26.85 - $28.85 per hour DOE Job Title: Family Coach Dept/Pgm: IHOT Reports to: Director of Outpatient Services Classification: Regular, Full-Time, FLSA Non-Exempt Location: Oakland Office Schedule: Mondays... 

Family Central, Inc.

Nurturing Parenting Coach Job at Family Central, Inc.

Job Description Job Description Requirements: Minimum of a Bachelors Degree in social work or a related field. Minimum two years of experience in providing direct service to children and families. Knowledge of family life, child development, and parenting skills. Six...

My Florida Corp Defunct

OPS VET ASSISTANT - 1 Job at My Florida Corp Defunct

 ...OPS VET ASSISTANT - 41509013 1 Date: Oct 6, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ( . Requisition No: 862536 Agency: Florida Gaming Control Commission Working Title: OPS VET ASSISTANT - 4...