Job Description

Customer Care Representative (100% Work From Home)

New York, New York, United States

Job Openings

About the job

Customer Service Rep / Fully Remote Anywhere in U.S./ Great Pay / Unlimited PTO / Medical?Dental?Vision Insurance available day one / 401(k) plan

Responsibilities

• Use strong customer empathy to inspire nonprofits and build long?lasting relationships.
• Answer questions from a wide range of nonprofits about Classy products and services.
• Build the brand of a fast?growing start?up through professional and timely communication.
• Solve complex customer problems FAST by collaborating across Classy teams.
• Become an expert on a state?of?the?art SaaS solution and how nonprofits use it to fundraise.
• Work as part of a team to deliver shared goals while also thriving autonomously.
• Improve processes, systems and customer interactions.
• Serve as the voice of the customers by passing along critical insights to the product team.

Compensation

Hiring Fast. Estimated Salary: $20 to $28 per hour based on qualifications.

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