Discover Your Answers
What words are available?
We have a large inventory of four-foot stand-alone marquee letters, giving you endless possibilities of what you can say! However, we still encourage you to reserve your letters as soon as you can. It’s the only way to guarantee you’ll get the letters you want on the date you want.We also have numbers, exclamation points, question marks, hash tags, and ampersands (&).
How large are your marquees?
Our letters are all capital letters and stand 4ft tall. They’re each between 2-3 ft wide and are 8-9 inches deep. Each letter weighs between 30 and 50 lbs. Plan 3 feet of floor space per letter when considering where to place them.
Are your marquees wood or metal?
Our letters are made of solid wood. They’re American made by a professional carpenter. They’re sturdy, splinter free, with a white paint finish. They stand on their own when placed on a hard flat surface.
Can the marquee letters go outside?
The Marquee lights are made for indoor use or outdoor with shelter. Putting letters where they will be fully exposed outside is possible if you agree to the stipulations outlined in the Rental Agreement.
Can we move the marquees during our event?
Our marquees are made from substantial wood and weigh between 30-50 pounds each. Together we’ll determine the best place your letters, and we will set them up for you prior to the event. Once they’re in place they are wired together, with all the cords secure and hidden, making them difficult to move. It’s safest not to move them unless there is a prior, pre-arranged agreement written into the contract.
How do we reserve the marquees we want?
Fill out an interest form or give us a call. When you know what marquees you’d like, we’ll check availability for your date.We can’t give you a quote, however, until we have the exact delivery address.Once we’ve confirmed they’re available, and agreed on the rental fees, we’ll send you the contract for your review. If you have no questions or concerns you’ll sign it using an e-signature.The Rental Agreement gives you all of your payment options. Once we’ve received the signed rental agreement, and your payment, or deposit, your reservation is secure
How much does it cost to rent your marquees?
The rental fee is primarily determined by how many marquees you get, and the mileage between our warehouse and the venue; each reservation requires two round trips. Our rates start at $55 per letter.There may be additional fees if : (1) Together we decide you need weighted boxes. (2) If the pick-up time is after midnight, or an overnight stay is required of our team.(3) Choosing balloons or flowers instead of bulbs. (4) If you want a bulb color we don’t carry, there may be additional charges.(5) Last minute orders come with a an extra fee.However, you will know the exact amount before signing the Rental Agreement. We guarantee no hidden costs.
Do the bulbs get hot?
Our bulbs do not get hot but can get warm. Rest assured they’re safe and the perfect prop for all the selfies you and your guest will want to take.
What happens if a bulb breaks or burns out?
We leave replacement bulbs with every set-up, and make sure there’s at least one person at your event who knows exactly where they are and what to do in the unlikely chance this happens.
What is included in the rental fee?
We try to make it as stress free for you as possible. We deliver, set up and take down your marquees within the time frame agreed upon when the contract was signed.Site visits prior to the event aren’t usually required but can be scheduled if necessary. We are of course happy to work with event planners and venue managers. Together we’ll help determine the best possible location to place your marquees.
Can we get a refund if we have to cancel?
We will work with you if you need to change the date, or venue after the contract has been signed, but obviously can’t guarantee we can accommodate a change.We refund 100% if cancellation is at least 2 months of event. No refund will be given if cancellation is 1 months or less prior to the event. You can reschedule or use a credit for a future use.There are circumstances when we allow the customer to have a payment plan. A down payment is made to make the reservation. How it is paid off, is unique for each customer. If using a payment plan, no deposits are refundable.Should the government ever mandate venues to close again forcing you to postpone your wedding, we will refund you 100% – minus credit card fees. That is not going to happen, but it might give some of you peace of mind knowing this.
Can we pick up the marquees ourselves instead of having them delivered?
No, we must deliver and setup to ensure the letters are correctly installed and safe. It’s not our preference. If a marquee is damaged, you’d be charged the full cost of replacing the letter or number if it can’t be repaired without compromising our standards. However, exceptions are made. You’d be asked to agree to several stipulations, sign an Addendum to the Rental Agreement and pay a significant security deposit. Replacement letters are $500 a letter.
Can the marquees be rented more than one day?
Yes, multi-day rentals are available for an extra fee. We even have year round use if needed for an extremely low cost.
Can we buy your marquees, instead of renting?
No. Our marquees are not for sale.
